FAQ - Frequently Asked Questions

1) What forms of payment do we accept?

We accept the following methods of payment for online orders:

a. Your own Paypal account


b. Credit Cards* - Visa, Mastercard, American Express (Processed by Paypal)

    *Not required to sign up for Paypal account. 


c. Internet Bank Transfer: 

    Bank Name: DBS Bank Ltd (DBS)

    Account Type: DBS Current

    Account Number: 104-900-434-1

    Bank Code: 7171

    Branch Code: 104

    Account Name: My Playhaus LLP

Your order will be processed after payment is cleared.

After the transfer has been made, please email the transaction reference and name (if any) to sales@myplayhaus.com .


d. Cash on Delivery


2) Do we accept overseas orders?

Currently, we only accept orders from Singapore. 


3) How long does it take for my order to be delivered?

Our standard delivery takes 1-3 working days excluding Saturdays and Sundays, however we do try to deliver your order to you as soon as on the same day, depending on your time of order and our delivery schedule. 


  • Visa
  • MasterCard
  • Amex
  • PayPal